DISCLOSURES

Regulation E
ELECTRONIC FUNDS TRANSFER

Your Rights and Responsibilities
The Electronic Fund Transfers we are capable of handling for consumers are indicated below, some of which may not apply to your account. Some of these may not be available at all terminals. Please read this disclosure carefully because it tells you your rights and obligations for these transactions. You should keep this notice for future reference. (a) Prearranged Transfers. Preauthorized credits. You may make arrangements for certain direct deposits to be accepted into your checking and/or savings account(s). Preauthorized payments. You may make arrangements to pay certain recurring bills from your checking and/or statement savings account(s).(b) Telephone Transfers. You may access your account(s) by telephone at 877.876.9462 using a touch tone phone, your account numbers, and your personal identification number (PIN) to:· Transfer funds from checking to savings or Money Market Account· Transfer funds from savings to checking· Transfer funds from checking or savings· Make payments from checking to loan accounts with us· Get checking, savings, and loan account(s) information (c) ATM Transfers. You may access your account(s) by VISA Check Card or ATM Card and personal identification number to:· Make deposits to checking or savings accounts· Get cash withdrawals from checking or savings accounts· Transfer funds from savings to checking· Transfer funds from checking to savings · Get checking or savings or account(s) balance· You may get cash withdrawals of not more than $300 with an ATM or Visa Check Card from our terminals each Day. Some terminals may not provide a receipt for transactions of $15.00 or less. (d) Point-of-Sale Transactions using your Debit Card:· You may access your checking account to purchase goods (in person, by phone, by computer), pay for services (in person, by phone, by computer), get cash from a merchant, if the merchant permits, or from a participating financial institution, and do anything a participating merchant will accept.· You may not exceed more than $1,200 in transactions per day using your Visa Check Card:· (e) Computer Transfers / Internet Banking. You may access your accounts at our website by going to www.CitizensMeyersdale.com to:· Transfer funds from checking to savings· Transfer funds from savings to checking · Make payments from checking or savings to loan accounts with us· Get information on checking, savings, or loan accounts· Make payments from checking or savings to third parties (f) Electronic Transactions Initiated by Third Parties. You may authorize a third party to initiate electronic fund transfers between your account and the third party’s account. These transfers to make or receive payment may be one-time occurrences or may recur as directed by you. These transfers may use the Automated Clearing House (ACH) or other payments network. Your authorization to the third party to make these transfers can occur in a number of ways. In some cases, your authorization can occur when the merchant posts a sign informing you of their policy. In all cases, the transaction will require you to provide the third party with your account number and financial institution information. This information can typically be found on your check as well as on a deposit slip. Thus, you should only provide your financial institution and account information (whether over the phone, the internet, or via some other method) to trusted third parties whom you have authorized to initiate these electronic fund transfers. (g) Electronic Check Conversion. You may authorize a merchant of other payee to make a one-time electronic payment from your checking account using information from your check to: (1) pay for purchases (2) pay bills. When you use a check as payment, you authorize us to either use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction. GENERAL LIMITATIONS.ATM Operator Network Fees: When you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer). In addition to those limitations on transfers elsewhere described, if any, the following limitations apply:(a) Frequency of Transfers. Transfers from a savings account to another account or to third parties by preauthorized, automatic, or telephone transfer are limited to six per calendar month. If you exceed the transfer limitations set forth above in any statement period, your account will be subject to closure by the financial institution. (b) Preauthorized Credits. If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, you can call us at the telephone number listed below to find out whether or not the deposit has been made. (c) In addition,· You will get a monthly statement from us, unless there are no transfers in a particular month. In any case you will get a statement at least quarterly.· PREAUTHORIZED PAYMENTS (a) Right to stop payment and procedure for doing so. If you have told us in advance to make payments out of your account, you can stop any of these payments. Here’s how: Call or write us at the telephone number or address listed in this disclosure, in time for us to receive your request 3 business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call. We charge $25.00 for each stop payment. (b) Notice of Varying Amount. If these regular payments may vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it will be made and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.) (c) Liability for failure to stop payment of preauthorized transfer. If you order us to stop one of these payments 3 business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses and damages. FINANCIAL INSTITUTIONS LIABILITY If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance: (a) If, through no fault of ours, you do not have enough money in your account to make the transfer. (b) If you have an overdraft line and the transfer would go over the credit limit. (c) If the automated teller machine where you are making the transfer does not have enough cash. (d) If the terminal or system was not working properly and you knew about the breakdown when you started the transfer. (e) If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken. (f) If the funds are subject to legal process or other encumbrance restricting such transfer.( g) There may be other exceptions stated in our agreement with you. CONFIDENTIALITY In order that your privacy may be protected, we will not disclose any information about your account or electronic fund transfer to any person, organization, or agency except: (a) For certain routine disclosures necessary for the completion of a transfer; or (b) For verification of the existence and condition of your account for a credit bureau or merchant; or( c) To persons authorized by law in the course of their official duties; or(d) To our employees, auditors, service providers, attorneys or collection agents in the course of their duties; or (e) Pursuant to a court order or lawful subpoena; or (f) To a consumer reporting agency; or (g) By your written authorization which shall automatically expire 45 days after our receipt of your authorization. If an unauthorized disclosure has been made, we must inform you of the particulars of the disclosure within 3 days after we have discovered that an authorized disclosure has occurred. UNAUTHORIZED TRANSFERS (a) Consumer Liability. Tell us AT ONCE if you believe your card and/or code has been lost or stolen or if you believe that an electronic fund transfer has been made without your permission using information from your check. Telephoning is the best way, of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit.) If you tell us within 2 business days after you learn of the loss or theft of your card and/or code, you can lose no more than $50.00 if someone used your card and/or code without your permission. Also, if you do NOT tell us within 2 business days after you learn of the loss or theft of your card and/or code and we can prove we could have stopped someone from using your card and/or code without your permission if you had told us, you could lose as much as $500.00. Also, if your statement shows transfers that you did not make, including those made by card, code or other means, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. Visa® Debit Card. Additional Limits on Liability for ATM/PIN transactions. Unless you have been grossly negligent or have engaged in fraud, you will not be liable for any unauthorized transactions using your lost or stolen Visa card. This additional limit on liability does not apply to ATM transactions, to transactions using your Personal Identification Number which are not processed by Visa. Visa is a registered trademark of Visa International Service Association. (b) Contact in event of unauthorized transfer. If you believe that your card and/or code has been lost or stolen call or write us at the telephone number at the end of this disclosure. You should also call the number or write to the address listed at the end of this disclosure if you believe a transfer has been made using the information from your check without your permission. ERROR RESOLUTION NOTICE In Case of Errors or Questions About Your Electronic Transfers, Telephone or Write us at the telephone number or address listed in this disclosure as soon as you can, if you think your statement or receipt is wrong or you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem of error appeared (a) Tell us your name and account number (if any). (b) Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. (c) Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or questions in writing within 10 business days. We will determine whether an error occurred within 10 business days (5 business days if involving a Visa® point of sale transaction processed by Visa or 20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 (90 days if the transfer involved a new account, point of sale transaction or foreign initiated transfer) calendar days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (5 business days for point-of-sale transactions) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (5 business days if involving a Visa point-of-sale transaction processed by Visa or 20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete or investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. An account is considered a new account for 30 days after the first deposit is made, if you are a new customer. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation. Citizens Neighborhood Bank a division of Riverview Bank 200 Front Street PO Box B, Marysville, PA 17053. 717.957.2196. To report lost or stolen ATM or debit cards during banking hours, please call your local branch or (717) 896-3433. If it is outside of our business hours, you can call STAR at (800) 523-4175 if you had a silver card with the STAR logo or call SHAZAM at (800) 383-8000 if you had a blue card with the SHAZAM logo. Our business days are Monday through Friday excluding legal Holidays. Cash withdrawals and debit card purchase limits using your ATM or Visa Check card are our standard limits.

Funds Availability
YOUR ABILITY TO WITHDRAW FUNDS

Our policy is to make funds from your cash and check deposits available to you on the next business day after the day we receive your deposit. Electronic direct deposits will be available on the day we receive the deposit. Once the funds are available, you can withdraw them in cash and we will use the funds to pay checks that you have written. Please remember that even after we have made funds available to you, and you have withdrawn the funds, you are still responsible for checks you deposit that are returned to us unpaid and for any other problems involving your deposit. For determining the availability of your deposits, every day is a business day, except Saturdays, Sundays, and federal holidays. If you make a deposit before 2:00 pm on a business day that we are open, we will consider that day to be the day of your deposit. However, if you make a deposit after 2:00 pm or on a day we are not open, we will consider that the deposit was made on the next business day we are open. LONGER DELAYS MAY APPLY Case-by-case Delays. In some cases, we will not make all of the funds that you deposit by check available to you on the first business day after the day of your deposit. Depending on the type of check that you deposit, funds may not be available until the second business day after the day of your deposit. The first $200.00 of your deposits, however, may be available on the first business day. If we are not going to make all of the funds from your deposit available on the first business day, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or it we decide to take this action after you have left the premises, we will mail you the notice by the day after we receive your deposit. If you will need the funds from a deposit right away, you should ask us when the funds will be available. Safeguard Exceptions. In addition, funds you deposit by check may be delayed for a longer period under the following circumstances: We believe a check you deposit will not be paid. You deposit checks totaling more than $5,000.00 on any one day. You redeposit a check that has been returned unpaid. You have overdrawn your account repeatedly in the last six months. There is an emergency, such as failure of computer or communications equipment. We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the fifth day after the day of your deposit. SPECIAL RULES FOR NEW ACCOUNTS If you are a new customer, the following special rules will apply during the first 30 days your account is open. Funds from electronic direct deposits to your account will be available on the day we receive the deposit. Funds from deposits of cash, wire transfers, and the first $5,000.00 of a day’s total deposits of cashier’s, certified, teller’s, traveler’s and federal, state and local government checks will be available on the first business day after the day of your deposit if the deposit meets certain conditions. For example, the checks must be payable to you (and you may have to use a special deposit slip). The excess over $5,000.00 will be available on the ninth business day after the day of your deposit. If your deposit of these checks (other than a U.S. Treasury check) is not made in person to one of our employees, the first $5,000.00 will not be available until the second business day after the day of your deposit. Funds from all other check deposits will be available on the ninth business day after the day of your deposit.

 

 

TRUTH IN SAVINGS ACCOUNT DISCLOSURES

 

 

Free Checking: $50.00 minimum balance to open account. No minimum balance required to avoid service charge. Non-interest bearing account.

 

NOW Checking: $500.00 minimum deposit to open account. $500.00 average daily balance5 to avoid $5.00 service fee per statement cycle. Variable rate product, rate may change on account any time at our discretion. Interest is compounded and credited monthly. $500.00 minimum daily balance to earn current stated APY¹.  Eligibility restrictions apply. See Effect of Closing³.

 

Hometown Checking: $50.00 minimum deposit to open account. No minimum balance requirement to avoid a monthly service charge. Variable rate product, rate may change on account any time at our discretion. Interest is compounded and credited monthly. $750.00 minimum daily balance to earn current stated APY¹. Rate incentives available for additional qualified products and services. Max rate cap of 0.35% APY. See Bank representative for details. See Effect of Closing³.

 

Passbook Savings: $10.00 minimum deposit to open account. $10.00 minimum daily balance must be maintained in the account or the account must be closed. Variable rate product, rate may change on account any time at our discretion. Interest is compounded and credited quarterly. $10.00 minimum daily balance to earn current stated APY¹. Transactions may only occur at the counter with a teller and a passbook must be presented. No third party transactions permitted. See Effect of Closing³.

 

Statement Savings: $25.00 minimum deposit to open account. $25.00 average daily balance5 to avoid a $2.00 service fee. Variable rate product, rate may change on account any time at our discretion. Interest is compounded and credited monthly. $25.00 minimum daily balance to earn current stated APY¹. Transaction limitations apply4. See Effect of Closing³.

 

Money Market: $2,500.00 minimum deposit to open account. $2,500.00 average daily balance5 to avoid $10.00 service fee per statement cycle. Variable rate product, rate may change on account any time at our discretion. Interest is compounded and credited monthly. $2,500.00 minimum daily balance to earn current stated APY¹. This is a tiered rate product. Tiers: (1) $0.00 - $2,499.99; (2) $2,500.00 - $10,000.00 ; (3) $10,000.01 - $30,000.00 ;(4) $30,000.01 and up. Transaction limitations apply4. See Effect of Closing³.

 

Prestige Money Market: $2,500.00 minimum deposit to open account. No minimum balance required to avoid service charge. Variable rate product, rate may change on account any time at our discretion. Interest is compounded and credited monthly. $2,500.00 minimum daily balance to earn current stated APY¹. This is a tiered rate product. Tiers: (1) $0.00 - $2,499.99; (2) $2,500.00 - $25,000.00; (3) $25,000.01 - $49,999.99; (4) $50,000.00 and up. Transaction limitations apply4. See Effect of Closing³.

 

Christmas Club: $5.00 minimum deposit to open account. Variable rate product, rate may change on account any time at our discretion. Interest is compounded and credited at maturity. You must maintain a minimum daily balance³ of $5.00 to earn current stated APY¹. You may make principal withdrawals from the account only if we agree at the time you make the request, however, this will automatically close the account and a $5.00 penalty will apply.The account will mature and automatically renew in October of each year. See Effect of Closing³.

 

All Purpose Club: $5.00 minimum deposit to open account. Variable rate product, rate may change on account any time at our discretion. Interest is compounded and credited at maturity. You must maintain a minimum daily balance³ of $5.00 to earn current stated APY¹. You may make principal withdrawals from the account only if we agree at the time you make the request, however, this will automatically close the account and a $5.00 penalty will apply. In addition, a penalty of 7 days loss of interest will be applied if the withdrawal is made within the first 6 days after opening the account or all interest accrued on the amount withdrawn subject to penalty. The account will mature on the 15th of the month you select, and automatically renew at that time. See Effect of Closing³.

 

Business Checking: $50.00 minimum deposit to open account. A $200.00 average daily balance5 is required to avoid a $3.00 service fee if 40 or less debits are processed during the statement cycle. A $400.00 average daily balance5 is required to avoid a $5.00 service fee if more than 40 debits are processed during the statement cycle. Non-interest bearing product.

 

Small Business Interest Checking: $1,000.00 minimum deposit to open account. A $1,000.00 average daily balance is required5 to avoid a $10.00 service fee per statement cycle. Variable rate product, rate may change on account any time at our discretion. Interest is compounded and credited monthly. $1,000.00 minimum daily balance required to earn current stated APY¹. See Effect of Closing³.

 

Business Interest Checking: A $1.00 minimum deposit to open account. No minimum balance to avoid a service fee. Variable rate product, rate may change on account any time at our discretion. Interest is compounded and credited monthly. You must maintain a minimum daily balance5 of $25,000.01 to earn current stated APY1 on this account. This is a tiered rate product. Tiers: (1) $0.00 - $25,000.00; (2) $25,000.01 - $50,000.00; (3) $50,000.01 - $100,000.00 (4) $100,000.01 and up. Effect of Closing-If you close your account before interest is credited you will not receive the accrued interest.

 

Non-Profit - Organizational Checking: $50.00 minimum deposit to open account. $100.00 average daily balance5 required to avoid a $1.00 service fee per statement cycle. Non-interest bearing account.

 

IOLTA Checking: $1,000.00 minimum deposit to open account. No minimum balance to avoid a service fee. Variable rate product, rate may change on account any time at our discretion. Interest is compounded and credited monthly. $1,000.00 minimum daily balance5 required to earn current stated APY¹. See Effect of Closing³.

Common Disclosures:

All accounts subject to approval.

All interest bearing accounts- Earnings begin to accrue no later than the business day we receive credit for non-cash items (for example, checks).

 

  1. APY=Annual Percentage Yield. Current rates available by calling your local branch office; please visit the “Locations” tab for contact information.
  2. Daily Balance method- This method applies a daily periodic rate to the principal in the account each day.
  3. Effect of closing-If you close your account before interest is credited you will receive the accrued interest.
  4. Transaction Limitations- You are limited to 6 withdrawals or transfers to another account of yours or to a third party by means of a preauthorized or automatic transfer or telephone order or instruction, computer transfer, or by check, draft, debit card or similar order to a third party.
  5. Average Daily Balance is calculated by adding the principal in the account for each day of the statement cycle period and dividing that figure by the number of days in the statement cycle.